Print this page for reference.  If you need technical assistance call 336-669-3866 between the hours of 7:00 AM - 7:00 PM.

"Print" Your Files to Us

No need to find and attach your file to an email, instead you simply "print" the file from your application. The file is automatically sent to our Website. You can also enter your requirements and see an immediate proof - no need to wait. You even get a instant confirmation of receipt for peace of mind!

1. Start Web Browser. When you are ready to "print" the file to us, start your Web browser if it's not already running.
   
    
2. File ->Print. It's like printing to your ink jet or laser printer. Simply print your file and choose our "Wall Printing" printer instead of your ink jet or laser printer. See the Applications section (below) for some examples. Note:  If you are printing on the both sides, please have both the front and back in the same document as page 1 and page 2.
   (Mac OS X only) If you use a Classic (Mac OS 9) application in OS X to print your file to us, you need to install both versions of our driver: Mac OS 9 and Mac OS X.
   
   
3. Paper Size. Select the document's paper size. Choose "Postscript Custom Paper Size" if your documents' images or colors bleed off the edge, or if your document paper size is not listed.
   
    
4. Send. Your Web browser will open our Website. Select  the "Presentation Folder" ticket, enter your information, and click Send.
   
   (OS X 10.3 only) If your Web browser was not running when you clicked "print", the Print Center will show a printing error. Start your Web browser and restart the failed print job.
   

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Using our Website Print Ticket

1. Choose a Print Ticket. On our Web page, choose the Presentation Folder ticket (You may be asked to sign in).
2. Send. Enter information about this file, click Send at the bottom of the page.
3. Confirmation. You will receive an email in a few minutes or so confirming your file and information were received.

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Proofing your document
 

1. Use Proof Link. You will receive an email from us confirming the file was received and containing a proofing link.
2. View PDF. Use the link to view, print, or download a PDF proof of the document you sent us (you will need Adobe Reader). The proof shows you what we will be printing, but at a lower image quality.
3. Accept Proof. After viewing the proof, close the proof window. Click the Accept Proof button to notify us the document is correct and ready to for us to print.

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Changing Typos in Your Document

1. Reject Proof. If you see typos or other items to change, close the proof window. Click Reject Proof to notify us the document is NOT correct and is NOT ready to for us to print.
2. Make Changes. Make the changes in your original document.
3. File ->Print. Click the File menu and select the Print command. Select our driver again and Print. Your document will now "print" to our Website and the process above repeats.

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Examples by Application

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Printing from AutoCad (Windows)

Our "Wall Printing" print driver works with AutoCad 2002, 2000i, 12, and 14 (version 2000 is not supported.)

1. "Wall Printing". When printing, choose our "Wall Printing" print driver.
2. Paper Size ->Custom. For page size choose the Custom page size and enter your page specifications.
3. Print. Click Print. You will be taken to our order form to enter your job specs.

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Printing from InDesign (Mac & Windows)

1. "Wall Printing". When printing, choose our "Wall Printing" print driver.
2. Download all Fonts. Choose "download all fonts" in the print dialog box. This will avoid having all your fonts come out as Courier.
3. Paper Size ->Custom. For page size choose the Custom page size if you have bleeds.
4. Print. Click Print. You will be taken to our order form to enter your job specs.

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Printing from Microsoft Publisher (Windows)

(for Publisher files larger than 8.5 x 11, see next section)

After starting Publisher, choose our "Wall Printing" print driver, create your document, then 'print' to our Website.

For Publisher Documents larger than 8.5 x 11
After starting Publisher, choose our "Wall Printing" print driver, create your document, then 'print' to our Website.

1. File ->Print Setup. Click the File menu and choose the Print Setup command.
2. Click "Wall Printing". In the 'Printer Name' list, select our "Wall Printing" print driver.
3. Click Properties. Click the 'Properties' button.
   
   Print Setup Window
   
   
    
4. Click Advanced. Click the 'Advanced' button.
   
   Properties Window
   
   
    
5. Select Print Quality 1200 dpi.
   
   Advanced Properties Window
   
   
    
6. OK. Click the Page Setup 'OK' button.
   
   Print Setup Window
   
   
    
7. Create Your Document. Now create your document.
8. File ->Print. When your document is ready for us, click the 'File' menu and choose the 'Print' command. Make sure our "Wall Printing" print driver is still displayed in the 'Printer Name' field.
9. OK. Click the 'OK' button to "print" the file to our Website where you will fill out the print ticket.
   
   Print Window
   
   
    

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Printing from Microsoft Word (Mac & Windows)

After starting Word, choose our "Wall Printing" print driver, create your document, then 'print' to our Website.

1. File ->Print. Click the File menu and choose the Print command.
2. Click "Wall Printing". In the 'Printer Name' list, select our "Wall Printing" print driver.
3. Close. Click the 'Close' button.
   
   Print Window
   
   
    
4. Create Your Document. Now create your document.
5. File ->Print. When your document is ready for us, click the 'File' menu and choose the 'Print' command. Make sure our "Wall Printing" print driver is still displayed in the 'Printer Name' field.
6. OK. Click the 'OK' button to "print" the file to our Website where you will fill out the print ticket.

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Printing from PageMaker (Mac & Windows)

Note: Only PageMaker 6.5 or later are supported by our print driver.

(Windows Only) If you install PageMaker AFTER installing our print driver, download and install our print driver again.

 

1. (Windows Only)
   Compose to "Wall Printing". Compose your document for our "Wall Printing" print driver. Go to the 'File' menu and choose 'Document Setup'. In the Document Setup window, choose our "Wall Printing" print driver in the 'Compose to printer' list.
   
   Note: You will also see this window when you create a new PageMaker document.
   
    
2. (Mac & Windows)
   Printer & PPD ->Print. When you are ready to print, make sure our "Wall Printing" print driver is displayed in both the 'Printer' and 'PPD' fields. Then click the 'Print' button.
   
   Windows Print Window
   
   
   Mac Print Window
   
   
    

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Printing from QuarkXPress (Mac)

1. New Document. Click the QuarkXPress 'File' menu and select the 'New >Document' command.
2. Page Settings. Enter your Page, Margin, and Column settings.
3. OK. Click OK.
   
    
4. File ->Page Setup. Click the File menu and select the Page Setup command.
   
   
    
5. Page Setup button. Click the Page Setup button.
   
   
    
6. Format for Wall Printing". Select our "Wall Printing" print driver from the 'Format for'; list.
   
7. OK. Click OK.
   
    
8. Page Setup tab. Click the Setup tab.
9. Printer Description ->"Wall Printing". Select our "Wall Printing" printer from the 'Printer Description' list (if it doesn't appear select "MyOrderDesk PDF").
   
    
10. Capture Settings button. Click the Capture Settings button.
    
    
     
11. Create your Document. Now create your document.
    
     
12. File ->Print. When finished with the document, click the 'File' menu and select the 'Print' command.
    
    
     
13. Print. Click the 'Print' button. Your document will now print to our Website.

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Printing from QuarkXPress (Windows)

Step 1. Update QuarkXPress PPD Manager (you only need to do this once unless you install another driver from our site.)

1. Utilities ->PPD Manager. Click the QuarkXPress 'Utilities' menu > 'PPD Manager'
   
   
    
2. c:\Windows\System ->Update. Make sure the System PPD Folder path is c:\Windows\System.
   Click the 'Update' button.
   
   
    
3. "Wall Printing" ->OK. You will see the "Wall Printing" listed (if it doesn't appear select "MyOrderDesk PDF"). Click 'OK'.
   
    

Step 2. Create Your Document

1. File ->New >Document. Click the 'File' menu and select the 'New >Document' command.
2. Page settings. Enter your Page, Margin, and Column settings.
3. OK. Click 'OK'.
   
    
4. File ->Page Setup. Click the File menu and select the Page Setup command.
   
   
    
5. Printer ->"Wall Printing". Select our "Wall Printing" print driver from the 'Printer' list.
6. Printer Description ->"Wall Printing". Select "Wall Printing" from the 'Printer Description' list (if it doesn't appear select "MyOrderDesk PDF").
   
    
7. Capture Settings button. Click the Capture Settings button.
   
   
    
8. Create your Document. Now create your document.
   
    
9. File ->Print. When finished with the document, click the 'File' menu and select the 'Print' command.
   
   
    
10. Print button. Click the Print button. Your document will now "print" to our Website.

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Importing into QuarkXPress

If you are trying to import a PDF file into QuarkXPress, make sure you are using the latest PDF filter XTension from Quark for Mac or Windows.

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Fonts & Word Wrapping

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Switching Printing Devices May Affect Your Document

It is important to note that each printing device has different capabilities and specifications. They may print at different resolutions, support different fonts, or require different page margins. Each device is controlled by software called a Print Driver (a.k.a printer driver).

Whenever you create a new document, your program adjusts the document to work within the capabilities of your print driver. If you build your document using one print driver, then switch print drivers when printing, your program will do its best to accommodate your change. However, you may find unexpected changes, such as font substitution or word wrapping, have occurred as a result of the switch.
The sections below discuss these issues in more detail, and provide suggestions on how to avoid them. Using our "Wall Printing" print driver to create your document will help prevent many of these problems when it comes time to print your file to us.

 

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Screen Font Substitution

Screen font substitution occurs when a font such as "Venice" is available on the printer, but is not installed on your computer's hard drive. Windows will allow you to choose this font, but will display another font, such as "Times", on the computer screen. The printing device will print using Venice in this example.

The result is a discrepency between what you see on the screen and what is printed. You can often tell which fonts are installed on your computer by opening the Fonts control panel and viewing the list of fonts. Most Windows programs will also display a "TT" icon next to installed fonts, and a printer icon next to fonts installed on the printer device but not installed on your computer.

To avoid screen font substitution issues, use only fonts available on your computer. While not always possible, this solution works best. If you choose fonts that are not installed on your computer, the printed version of your document may look different than what you see on screen.

 

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Printer Font Substitution

Printer font substitution occurs when your document specifies a font that is not installed on your computer, nor on your printer device. In this case, a different font will be substituted for the missing font when the document is printed. If you are lucky, the font will look similar, but there is no guarantee that this will be the case.

To avoid font substitution issues, choose our "Wall Printing" print driver when you first create the document. Sometimes this is not possible. If you switch print drivers after building your document, our automated proof is a handy way to verify the document.

 

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Word Wrapping

Word wrapping occurs when the flow of text changes when a print driver is changed. This could be as small as a single word at the end of one line wrapping to the beginning of the next line, or as large as reflowing your entire document. When you switch print drivers, the document margins may change to meet the requirements of the new printer. Font substitution can also cause word wrapping.

To avoid word wrapping issues, choose our "Wall Printing" print driver when you first create the document. Sometimes this is not possible. If you switch print drivers after building your document, check your document for word wrapping changes. Make any needed adjustment. Our automated proof is a handy way to verify the document.

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